Terms And Conditions

Welcome to KicksCentral! These Terms & Conditions (“Terms”) govern your use of our website located at kickscentral.eu and the purchase of any products from our online store.

By accessing our website, browsing our catalog, or placing an order, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. General Information

This website is operated by KicksCentral:

• Business Name: KicksCentral

• Registered Address: Kountouriotou 31, Egaleo, 12242, Attica, Greece

• Email: info@kickscentral.eu

• Phone: +30 210 444 5814

2. Eligibility & Account Responsibilities

• By using this website, you represent that you are at least 18 years old or visiting under the supervision of a parent or guardian.

• You are responsible for ensuring that all information you provide during checkout or registration is accurate, complete, and current.

3. Products & Product Information

• Product Description: We make every effort to display the colors, features, and details of our products as accurately as possible. However, actual colors may vary slightly depending on your device’s display settings.

• Authenticity: All products sold on KicksCentral are 100% authentic and sourced exclusively from authorized distributors. Each item undergoes a physical quality inspection prior to dispatch.

• Availability: All items are subject to stock availability. In the rare event that an item becomes unavailable after an order is placed, we will notify you immediately and issue a full refund.

4. Pricing & Payments

• Pricing: All prices listed on our website are displayed in Euros (EUR / €) and include applicable Value Added Tax (VAT).

• Price Changes: Prices are subject to change at any time without prior notice. Price changes will not affect orders that have already been confirmed.

• Payment Methods: We accept major credit/debit cards (processed via Stripe), Apple Pay, and Google Pay.

• Payment Security: Transactions are encrypted using SSL technology and processed via PCI-DSS compliant third-party payment gateways. We do not store or process your full card details.

5. Shipping & Delivery

• Service Area: We ship to Australia, Austria, Belgium, Czech Republic, Denmark, France, Hungary, Italy, Poland, Portugal, Spain, and Sweden.

• Shipping Rates: We offer Free Shipping on all orders to the countries listed above.

• Delivery Timelines: Orders are processed within 1 – 5 business days, and transit times are estimated at 5 – 10 business days. Total estimated delivery time is 6 – 15 business days.

• Order Cutoff: Daily order cutoff time is 10:00 AM EEST.

• For complete shipping details, please refer to our Shipping Policy.

6. Returns, Refunds & Cancellations

• 14-Day Right of Withdrawal: Under EU consumer protection regulations, you have the right to return your purchase within 14 calendar days of receipt.

• Return Conditions: Items must be unworn, unused, in original condition with all tags attached, and inside an intact manufacturer’s shoe box (protected inside an outer shipping package).

• Return Process: Returns must be initiated via email or our Customer Support page, accompanied by clear photos of the item and its attached tags. Customers will receive return instructions and a Return Identification Form to place inside the package.

• Return Shipping: Return packages must be shipped directly to our business address via door-to-door courier service with full tracking provided. Returns via standard mail or sent to post offices will be rejected. Return shipping fees are the responsibility of the customer.

• For complete return instructions, please refer to our Return & Refund Policy.

7. Intellectual Property

• All content on this website—including logos, text, graphics, layouts, product imagery, and software—is the property of KicksCentral or its content suppliers and is protected by applicable intellectual property and copyright laws.

• Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited.

8. Limitation of Liability

• To the fullest extent permitted by law, KicksCentral shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from your use of our website or products.

• Our total liability for any claim arising from a product purchase shall not exceed the purchase price paid for that product.

9. Governing Law & Dispute Resolution

• Applicable Law: These Terms and any separate agreements shall be governed by and construed in accordance with the laws of Greece and the European Union.

• Jurisdiction: Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Athens, Greece.

• Online Dispute Resolution (ODR): EU consumers may also use the European Commission’s Online Dispute Resolution platform.

10. Changes to Terms & Conditions

• We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website following any updates constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

• Business Name: KicksCentral

• Address: Kountouriotou 31, Egaleo, 12242, Attica, Greece

• Email: info@kickscentral.eu

• Phone: +30 210 444 5814

• Customer Support Hours: Monday – Friday, 09:00 – 17:00 (EEST)