At KicksCentral, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your shoes, we offer a straightforward return and exchange process.We accept returns for defective and non- defective products.

1. Return Window

You have the right to return your products within 14 days. To be eligible for a return, your item must be unopened in original packaging or have never been used.

2. How to Initiate a Return or Exchange

Returns are made at the customer’s responsibility and expense. They must be made via Post Office with a Tracking number.

3. Restocking Fee

We do not charge any restocking fees.

4. Exchanges

We accept exchanges, as long as the item you want to exchange is in its original, unworn condition.

5. Refunds

Once we receive and inspect your return, we will immediately proceed with the refund. Refunds are made within 14 days.

6. Return Address

All returns must be sent to our address: Kickscentral, Bulgaria Str. № 2, Petrich, 2850, Blagoevgrad, Bulgaria